I`m under 21 yrs when making the reservation but will turn 21 yrs before accommodating. Am I able to make reservation?
While making the reservation/ payment interrupted and the apartment seems to be booked now at online shop. Did my reservation still went through?
Why I can`t book accommodation for the next night?
Am I able to bring a pet, extra mattress, or bathing tube to the apartment?
When will be my reservations due date?
Until when I can cancel the reservation free of charge?
I haven`t received invoice of my reservation!
I paid reservation / part of reservation twice
From where do I pick up the key?
Apartment is unclean and there is something broken in the apartment when checking-in.
I forgot to book linens and final cleaning beforehand.
Something is missing from the apartment..
Internet connections at the apartments.
Something went broken at the apartment during my stay.
Neighbors are causing troubles..
Where do I return the apartment`s key?
Why did I receive cleaning invoice?
Lost & found items